Privacy Policy
At mysite-name, we are committed to protecting your personal information while you use our barber shop services across England. This policy explains how we collect, use, and safeguard your data in compliance with UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We collect information necessary to provide our barber services, including your name, contact details, appointment history, style preferences, and payment information. For appointment reminders, we may also collect your preferred contact method.
We collect technical data through our website analytics to improve user experience. This information is anonymised where possible and not linked to your personal identity without explicit consent.
2. How We Use Your Information
Your data enables us to deliver quality barber services and includes:
- Processing appointment bookings and managing schedules
- Maintaining service history and style preferences
- Communicating appointment confirmations and reminders
- Managing billing and payment processing
- Providing personalized service based on previous visits
- Sending service updates and promotional offers with consent
We handle your information responsibly, using it solely for your grooming service requirements and business administration.
3. Service History and Preferences
We maintain records of your service history, including haircut styles, product preferences, and barber notes. This information helps us provide consistent service quality and remember your preferences between visits.
Service history is accessed only by our barbers and administrative staff directly involved in your appointments.
4. Payment Information Security
Payment card information is processed securely through our payment providers and is not stored on our systems. We only retain payment transaction records for accounting purposes and customer service inquiries.
All electronic payment processing complies with PCI DSS standards to ensure your financial information remains secure.
5. Data Security Measures
We implement industry-standard security protocols to protect your personal information. All customer data is stored on encrypted systems with access limited to authorised staff. Paper records containing customer information are securely stored and shredded when no longer needed.
Our barbers and staff follow strict confidentiality agreements regarding customer information and service history.
6. Marketing Communications
We may send promotional offers and service updates to customers who have explicitly consented to receive marketing communications. You can opt out of these communications at any time by using the unsubscribe link in our emails or contacting us directly.
Service-related communications, such as appointment reminders, are sent to all customers as part of our service delivery.
7. Legal Basis for Processing
By using our barber services, you consent to us processing your information as outlined in this policy. This includes processing necessary for appointment management, service delivery, and customer communication.
8. Third-Party Data Sharing
We may share your information with trusted third parties only when necessary to deliver our services, such as payment processors for transaction handling, booking platform providers for scheduling, and marketing service providers for communications (with your consent).
All third-party providers are bound by strict data protection agreements compliant with UK GDPR requirements. We never sell your personal information to other companies.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request transfer of your data to another provider
To exercise these rights, contact us at: [email protected]. We respond to all valid requests within 30 days.
10. Data Retention Period
We retain your personal and service data for as long as necessary to fulfil our services and legal obligations. Customer records are typically maintained for 3 years after your last visit to allow for service continuity, unless you request earlier deletion.
After the retention period expires, we securely delete or anonymise your personal information, though we may retain minimal data for legal compliance purposes.
11. Policy Updates
We may update this privacy policy periodically to reflect changes in our services or legal requirements. The current version will always be available on our website, and we will notify you of significant changes that affect how we process your data.
Last updated: October 2025